CloudTalk

Description

CloudTalk is a smart, user-oriented phone system with more than 40 advanced calling features. Software is mainly used by customer support and sales teams working in startups, SMEs, or e-commerce.

Accessible via browser and desktop apps, CloudTalk enables sales and call center teams to make and receive calls anywhere and on any device, with international numbers from more than 80 countries around the world. Some of the key CloudTalk features include Basic phone call features, automated call distribution, interactive voice response, real-time calling card, custom reporting, click-to-call, call statistics, real-time dashboard, conference calls, and many others.

CloudTalk integrates with popular CRM, helpdesk, and e-commerce solutions (including Zendesk, Pipedrive, HelpScout, Live Agent, Zoho CRM, and Magento) with predefined one-click integrations, and can be linked to any other tool via an open API.

Teams always have access to up-to-date information on all platforms. Employees can see all customer details before answering the call and make the call more personal and faster.

What kind of companies is CloudTalk suitable for?

All sizes of companies, from SMEs to large companies.

Company details CloudTalk

Founded in 2018. Headquarters in Bratislava, Slovakia