Register your European telephone number online !

Call us:+3170-3111050

Call overflow handling

An enormously successful marketing campaign? Free publicity in national media? A successful Google Ads campaign? Commendable reviews on a comparison site?

There are all sorts of reasons why incoming phone traffic can suddenly spike. While that's good news - the more people who find your business, the better - it's essential that all those callers are well served. But how? A traditional telephone exchange is not the solution. They always have a limited capacity. With Belfabriek, that problem doesn't arise. If it suddenly gets busier, calls just keep coming in. That's the advantage of our cloud service and the direct interconnection with various telephone networks. Moreover, we can optimally distribute the traffic and 'pin' functionalities to it in no time, like a queue or routing to another branch or call centre.

Guaranteed care, even at peak times

Although our basic capacity is enormous, situations may arise where the network 'fills up'. But even with thousands of phone calls, we can handle this for you. In the vast majority of cases - including national promotions of large organisations - our standard telephony solutions suffice. So let the crowds come!

Busier, not more expensive

More good news: switching a queue on or off is not only quick, it costs nothing extra. That option - and many other handy facilities - are included in the Belfabriek subscription. So you want your number to always have sufficient incoming capacity? And flexibly route calls and/or handle them in a queue when it's busy? Belfabriek will gladly handle the rush for you!

Activate call overflow handling

Call overflow handling is included in your Belfabriek subscription. You can activate this feature at any time and at no additional charge.

Not a Belfabriek customer yet? Our comprehensive feature set is available to all owners of Belfabriek 0800, local and national numbers. For more information, contact us !

Satisfied Belfabriek telephony customers: