Register your European telephone number online!
Call statistics
A business phone number is designed to make you easily accessible to your customers. You want to speak with more callers and serve them better, but how do you know if you are achieving those goals? The key to progress is measurement.
The call statistics dashboard is one of our most popular features, providing you with powerful insights into your call activity.
It shows you exactly who called whom, when, and for how long. You can also see your top performers at a glance and track which numbers require a callback.
With this data, you can see your busiest days of the week and the busiest times of the day, which is invaluable for optimizing staffing levels and business operations.
The benefits
Here are the main benefits of Belfabriek call statistics:
Optimize your service
See which departments or phone numbers get the most callers. With this information, you can streamline your phone menu and improve call flow.
Measure marketing effectiveness
Track which marketing campaigns are generating the most call traffic to measure their effectiveness and inform future strategies.
Accessible offline
For powerful, in-depth analysis, download your statistics in Excel or XML format. You can then apply your own calculations and filters.
Powerful combinations with other features
While our extensive statistics are valuable on their own for informing business decisions, they become even more powerful when combined with other features you get with your business phone number. This allows you to build a comprehensive and highly effective business telephony system.
Automatic Email Reports
You don't need to log in to the dashboard to review your statistics. You can opt to receive periodic e-mail reports—daily, weekly, or monthly—containing all the key information you need.
Combine with Call Recording
By linking call statistics with our call recording function, you can gain deeper insights. Listen to a recorded conversation to understand why a call was particularly long or why a specific customer called so often, giving you the 'why' behind the numbers.
Integration with your software environment
For businesses that require real-time data, our Statistics API allows for seamless integration with your own software or applications. This enables endless custom extensions and data combinations.
Check your call statistics now
Existing Belfabriek customers can log in at any time to see how their number is performing. If you don't have a business phone number hosted with us yet, explore our available phone numbers today!
Frequently asked questions:
Full call statistics are included with your subscription at no extra cost. We provide this data to help you easily monitor call volume, call duration, and employee performance.
Yes, you can. All of your branches are connected to a comprehensive call statistics system. This allows you to see exactly how many calls each branch receives, providing invaluable data for marketers and business owners.
By using a separate phone number for each media channel, our call statistics will show you which channels are generating the most calls. You can also see whether a caller is using a mobile or landline, which can help you fine-tune your media strategy.
Some Happy Belfabriek telephony customers:
Activate your own numbers:
- Austria numbers
- Belgium numbers
- Czech Republic numbers
- Denmark numbers
- Finland numbers
- France numbers
- Germany numbers
- Greece numbers
- Ireland numbers
- Italy numbers
- The Netherlands numbers
- Poland numbers
- Portugal numbers
- Singapore numbers
- Spain numbers
- Sweden numbers
- Switzerland numbers
- United Kingdom numbers
- United States numbers