Register your European telephone number online!
Central Branch Phone Number
Our IVR system is designed to distribute hundreds of simultaneous calls, ensuring every caller is efficiently and seamlessly routed to the correct branch, no matter where they are in the country.
Whether you manage multiple physical branches, a growing franchise network, or a series of web shops, a single Belfabriek phone number simplifies your communications. Our platform ensures that all call traffic is seamlessly distributed across your locations, just the way you want it.
Our Interactive Voice Response (IVR) platform offers three options for distributing calls to your various branches.
Area code-based distribution
This is the most seamless option for callers. Our system automatically distributes traffic based on the area code of the caller's number, routing them to the correct branch without any action required from the caller.
Distribution by postcode
For a more fine-tuned approach, callers are asked to enter the digits of their postcode. The system then routes them to the specific branch you've assigned to that area. This is ideal if you have multiple branches within the same area code.
Combining area and postcode
You can also combine both methods for maximum flexibility. For example, use area code routing in locations with a single branch and postcode routing in areas with multiple branches. The system is smart enough to ask for a postcode if a caller is using a mobile or blocked number, ensuring every call is routed correctly.
Let us set up your central number
We make it easy to set up your central phone number with automatic routing to your branches. We're happy to create a customized solution to meet your specific needs!
Frequently asked questions:
Yes, this is possible. You can easily redirect calls from one branch to another, for example, during busy times or when a different work area is assigned. Simply inform us of the changes, and we will implement them for you.
Yes, it is. We can program a phone menu that allows the caller to make their own choice. For a more advanced solution, we can also integrate with Google DialogFlow to use an advanced speech recognition bot that listens to what the caller wants and transfers the call.
While our core service focuses on central number management, we can integrate with any existing provider. The primary advantage of a central number is that incoming calls are distributed across all branches, regardless of their local provider. This gives each branch the flexibility to use its own provider while you centrally manage your main business number.
Some Happy Belfabriek telephony customers:
Activate your own numbers:
- Austria numbers
- Belgium numbers
- Czech Republic numbers
- Denmark numbers
- Finland numbers
- France numbers
- Germany numbers
- Greece numbers
- Ireland numbers
- Italy numbers
- The Netherlands numbers
- Poland numbers
- Portugal numbers
- Singapore numbers
- Spain numbers
- Sweden numbers
- Switzerland numbers
- United Kingdom numbers
- United States numbers