Do you ever call with Skype or Teams? Then you already know what a softphone is: a program that allows you to make calls on your computer. If you use our phone system you can make all your computers and cell phones part of your call team, you only have to download the Belfabriek softphone.
That way you can easily create call groups with different devices at different workplaces, just the way you like it !
Regular new updates
Easy to set up with a QR code
Easy to download and install on any device within your calling group.
Turn your existing computers (with headset) and mobile phones into devices that can receive calls from your work phone numbers.
with our software, your computers become the most advanced telephones available, so no need to buy new desk devices
easily set up a call team or call center across 1 or more locations
the best sound quality by using the latest codecs (coder/decoder)
so you don't necessarily have to buy new desk devices or mobile phones; you download our softphone and your device has become a caller group phone
You can easily roll out our softphones within your call team and organization.
Download links for Windows and Apple computers
Softphones for mobile phones in the relevant app stores (Google Play/Apple)
Easily add users and have them log in via username & password or a unique QR code
Are you a fanatic Skyper? Or do you call with another software package? Then you already know what a softphone is: a program with which you can make calls on the computer. Just like on your laptop, mobile phone or tablet. If Windows, Linux, Android or iOS feel at home there, chances are a softphone will work. But which one do you choose?
If you are using our Phone System, the Belfabriek softphone is the best option. Especially since our softphone works seamlessly with the Phone System and all important settings are preconfigured. A real plug & call solution, because you only have to enter your password or scan a QR code (new feature!) to get 'in the air'. It couldn't be easier! Also handy: the address book works in the softphone environment.
To combine? No problem!
The Belfabriek Telephone System works with softphones, but also with a combination of softphones, regular telephones and mobile devices. You determine the ideal setup yourself! What does employee X or Y need? You indicate it. We take care of the smooth rollout. Good to know: the softphone is part of the Belfabriek Telephone System. So there are no costs involved.
The five biggest benefits
Regular new updates
Easy to set up with a QR code
Access to central address book
100 workplaces? Branding of the softphone is possible!
Register your phone number with the Belfabriek and you will have full control over your business phone number thanks to our handy apps and functions.
You have real-time access to the most important statistics and adjust all settings with one click. Anywhere, anytime.
The clear connections and rates are not the only reasons why entrepreneurs register their telephone number with Belfabriek. With our generous package of features, you get more functions that other providers can't offer.
Equally important is the freedom and control you have thanks to our apps.
An enormously successful marketing campaign? Free publicity in national media? A successful Google Ads campaign? Commendable reviews on a comparison site? No problem!
There may be times when you have more callers than staff available on the phone. These call peaks are easily handled by the call queues, a great feature for every Belfabriek customer.
"This call may be recorded to ensure the quality of our service." Those calling a business number regularly hear a similar announcement. Chances are that these numbers are hosted by Belfabriek.
Your daily, weekly or monthly call statistics overview conveniently in the mail. Included with your telephone number, of course.
Calls to your virtual telephone number are automatically put through to your current phones. These can be landline, mobile or VoIP. You can change the destination number whenever and as often as you like.
You never have to miss a call, even if all your colleagues are busy, the queue is too long or you are unable to pick up for other reasons.
Your company number is a virtual number. This means that every incoming call is redirected to another telephone. This can be every landline or mobile phone.
Are there callers that you would rather not give access to a certain number ? You can easily block them with the call filter function. This way you keep your phones free for the callers that are important.
Delivering telephone calls nationally or in other countries? No problem!
Our IVR platform can distribute hundreds of simultaneous calls across all branches in one or more areas.
Your customers would prefer to have someone on the line asap. Not every colleague knows how to answer every question. With a phone choice menu, you put callers through to the right person as quick as possible.
Many entrepreneurs have multiple numbers for multiple purposes or web shops. In such a case, it is useful to know at the beginning of a conversation which telephone number is being called!
You choose a telephone number mainly to optimise the accessibility of your company. You want to answer more callers and be of better service to them. But how do you know whether you are achieving the intended goals? Our statistics.
For short messages to your customers SMS are an excellent medium. But how do you send them to large groups? The SMS tool from the Belfabriek is a real godsend.
Do you want a welcome message on your number? Are you not a fan of your own voice? And is hiring a professional voice actor just a bit too expensive for you?
Do you want to grant access to your business telephone number only to a certain group of contacts? With a VIP whitelist you ensure that the lines remain free for whom your telephone number is intended.
With a virtual call centre you make sure that callers are distributed fairly and evenly among available colleagues, at home, in the office or anywhere else.
Flexible switching of end destinations via your own website using a webhook
“Thank you for calling…” is usually the first thing you hear when you call a professional organization.
A phone system that works for all your colleagues: in the office, at home or on the road !Try now!
A pre-configured device for a plug 'n' play experience
Receive and make business calls on your existing mobile phones
Manage all numbers and connections online
Set yourself as available or unavailable to receive phone calls
Your calls directly to your cell phone