EU telephone numbers and smart voice applications

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Soft Phone

The easy-to-use and simple software let you make any computer (Windows/Apple) and any mobile (iOS/Android) part of your phone system.

Meet your softphone

Are you a fanatic Skyper? Or do you call with another software package? Then you already know what a soft phone is: a program with which you can make calls on the computer. Just like on your laptop, mobile phone or tablet. If Windows, Linux, Android or iOS feel at home there, chances are a softphone will work. But which one do you choose?

If you are using our Phone System, the Belfabriek softphone is the best option. Especially since our softphone works seamlessly with the Phone System and all important settings are preconfigured. A real plug & call solution, because you only have to enter your password or scan a QR code (new feature!) to get 'in the air'. It couldn't be easier! Also handy: the address book works in the softphone environment.

Combined setup? No problem! The Belfabriek Telephone System works with softphones, but also with a combination of softphones, regular telephones and mobile devices. You determine the ideal setup yourself! What does employee X or Y need? You indicate it. We take care of the smooth rollout. Good to know: the softphone is part of the Belfabriek Telephone System. So there are no costs involved.

Regular new updates

Pre-configured solution

Easy to set up with a QR code

100 workplaces? Branding of the softphone is possible!

Calling software for any computer and mobile

Easy to download and install on any device within your calling team

  • Mobile Phones Supported
    • Apple iOS & Android devices
  • Desktop computers support
    • Apple Intel & M1 computers, Windows computers
  • Basic options
    • Receive calls
    • Making Conversations
  • Advanced Features
    • Shared business address book with contacts, to be updated via Belfabriek portal
  • Updates
    • Updates at least 4 times a year
    • 1 or more call teams configurable across different devices
    • Combination of existing mobile devices and computers possible

Fantastic sound quality

Turn your existing computers (with headset) and mobile phones into devices that can receive calls from your work phone numbers.

  • with our software, your computers become the most advanced telephones available, so no need to buy new desk devices

  • easily set up a call team or call center across 1 or more locations

  • the best sound quality by using the latest codecs (coder/decoder)

  • so you don't necessarily have to buy new desk devices or mobile phones; you download our softphone and your device has become a caller group phone

Efficient rollout and management

You can easily roll out our softphones within your call team and organization.

  • Download links for Windows and Apple computers

  • Softphones for mobile phones in the relevant app stores (Google Play/Apple)

  • Easily add users and have them log in via username & password or a unique QR code

Easy to order for your organization!

Meet your softphone

Are you a fanatic Skyper? Or do you call with another software package? Then you already know what a softphone is: a program with which you can make calls on the computer. Just like on your laptop, mobile phone or tablet. If Windows, Linux, Android or iOS feel at home there, chances are a softphone will work. But which one do you choose?

If you are using our Phone System, the Belfabriek softphone is the best option. Especially since our softphone works seamlessly with the Phone System and all important settings are preconfigured. A real plug & call solution, because you only have to enter your password or scan a QR code (new feature!) to get 'in the air'. It couldn't be easier! Also handy: the address book works in the softphone environment.

To combine? No problem! The Belfabriek Telephone System works with softphones, but also with a combination of softphones, regular telephones and mobile devices. You determine the ideal setup yourself! What does employee X or Y need? You indicate it. We take care of the smooth rollout. Good to know: the softphone is part of the Belfabriek Telephone System. So there are no costs involved.

The five biggest benefits

  • Regular new updates

  • Pre-configured solution

  • Easy to set up with a QR code

  • Access to central address book

  • 100 workplaces? Branding of the softphone is possible!

Your business phone number exactly the way you want it

Register your phone number with the Belfabriek and you will have full control over your business phone number thanks to our handy apps and functions.

You have real-time access to the most important statistics and adjust all settings with one click. Anywhere, anytime.

The clear connections and rates are not the only reasons why entrepreneurs register their telephone number with Belfabriek. With our generous package of features, you get more functions that other providers can't offer.

Equally important is the freedom and control you have thanks to our apps.

Blacklist

Are there callers that, for whatever reason, you’d rather they didn’t have access to one of your numbers? Block their calls with our easy to use blacklist and keep your lines open for important calls.

Call Overflow Handling

A wildly successful marketing campaign? Free publicity in the national media? A runaway Adwords campaign? Rave reviews on a comparison site? No problem!  Even the busiest peak in calls is no problem for us.

Call recording

“This conversation may be recorded for quality assurance.” If you call service numbers, you’ll hear a message to this effect used regularly. Odds are they are hosted by Belfabriek.

Call statistics by email

Your daily, weekly or monthly call statistics overview conveniently in the mail. Included with your telephone number, of course.

Caller queue

There may be times when the number of simultaneous callers exceeds your available staff. You can stay on top of these peaks with a virtual queue, a handy feature available to every Belfabriek customer.

Change extension

Your service number is a virtual phone number. Calls to this number are automatically put through to your current phones. These can be landline, mobile, VOIP or traditional. You can change the destination number whenever and as often as you like.

Digital answering machine

You never have to miss another call. Not even when all of your lines are busy, the queue is too long, or you’re unable to take the call for any other reason.

Direct Call Forwarding

Your business number is a virtual phone number. This means that incoming calls are forwarded to a phone number of your choice. This can be a landline, a mobile phone, or even an offshore call center. You decide where to answer your calls.

Greeting message

“Thank you for calling…” is usually the first thing you hear when you call a professional organization.

Multiple branch phone number

Our IVR system can distribute hundreds of simultaneous calls across your nationwide network of branches.

National and international call delivery

National and international call delivery? No problem!

Phone menu

Your business partners or customers want to get an employee on the line as quickly as possible. But most employees won’t have an answer for every conceivable question. A phone menu enables callers to get the right person on the line ASAP.

Pre announcement tone

Business owners often use several numbers, each for a distinct purpose or webshop. In these cases, it’s useful to be alerted to which of your business phone numbers the call is coming in on.

Statistics

The main objective of a service number or business number is to optimize the availability of your organization. You want to serve more customers and provide better service. But how do you know if you accomplish these goals? The numbers don’t lie.

Text message tool

SMS messages are a great way to communicate short texts to your customers. But how do you send an SMS message to large groups?

VIP whitelist

Do you want to restrict access to your phone number to a limited group of contacts? A VIP whitelist lets you keep your lines open for the people your number is intended for.

Webhook

Set and update destination numbers on your website with a webhook

Premium features:

Custom features

As a Belfabriek number owner, you have a comprehensive set of features at your disposal. Features that enable your phone number to grow with your business.

Virtual callcenter

A virtual call center distributes calls fairly and evenly across the available employees, whether those employees are working from home, at the office or anywhere else.

Try out the Belfabriek system today!

A system that works for all employees: home and office.

Try now!

Desk phone

A pre-configured device for a plug 'n' play experience

Softphone

Receive and make business calls on your existing mobile phones

Web Interface

Manage all numbers and connections online

Mobile apps

Set yourself as available or unavailable to receive phone calls

All our numbers work with all your current and new phones and include all features such as call waiting, call recording and welcome message.
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