EU telephone numbers and smart voice applications
The easy-to-use and simple software let you make any computer (Windows/Apple) and any mobile (iOS/Android) part of your phone system.
Are you a fanatic Skyper? Or do you call with another software package? Then you already know what a soft phone is: a program with which you can make calls on the computer. Just like on your laptop, mobile phone or tablet. If Windows, Linux, Android or iOS feel at home there, chances are a softphone will work. But which one do you choose?
If you are using our Phone System, the Belfabriek softphone is the best option. Especially since our softphone works seamlessly with the Phone System and all important settings are preconfigured. A real plug & call solution, because you only have to enter your password or scan a QR code (new feature!) to get 'in the air'. It couldn't be easier! Also handy: the address book works in the softphone environment.
Combined setup? No problem! The Belfabriek Telephone System works with softphones, but also with a combination of softphones, regular telephones and mobile devices. You determine the ideal setup yourself! What does employee X or Y need? You indicate it. We take care of the smooth rollout. Good to know: the softphone is part of the Belfabriek Telephone System. So there are no costs involved.
Regular new updates
Pre-configured solution
Easy to set up with a QR code
100 workplaces? Branding of the softphone is possible!
Easy to download and install on any device within your calling team
Turn your existing computers (with headset) and mobile phones into devices that can receive calls from your work phone numbers.
with our software, your computers become the most advanced telephones available, so no need to buy new desk devices
easily set up a call team or call center across 1 or more locations
the best sound quality by using the latest codecs (coder/decoder)
so you don't necessarily have to buy new desk devices or mobile phones; you download our softphone and your device has become a caller group phone
You can easily roll out our softphones within your call team and organization.
Download links for Windows and Apple computers
Softphones for mobile phones in the relevant app stores (Google Play/Apple)
Easily add users and have them log in via username & password or a unique QR code
Are you a fanatic Skyper? Or do you call with another software package? Then you already know what a softphone is: a program with which you can make calls on the computer. Just like on your laptop, mobile phone or tablet. If Windows, Linux, Android or iOS feel at home there, chances are a softphone will work. But which one do you choose?
If you are using our Phone System, the Belfabriek softphone is the best option. Especially since our softphone works seamlessly with the Phone System and all important settings are preconfigured. A real plug & call solution, because you only have to enter your password or scan a QR code (new feature!) to get 'in the air'. It couldn't be easier! Also handy: the address book works in the softphone environment.
To combine? No problem! The Belfabriek Telephone System works with softphones, but also with a combination of softphones, regular telephones and mobile devices. You determine the ideal setup yourself! What does employee X or Y need? You indicate it. We take care of the smooth rollout. Good to know: the softphone is part of the Belfabriek Telephone System. So there are no costs involved.
The five biggest benefits
Regular new updates
Pre-configured solution
Easy to set up with a QR code
Access to central address book
100 workplaces? Branding of the softphone is possible!
Register your phone number with the Belfabriek and you will have full control over your business phone number thanks to our handy apps and functions.
You have real-time access to the most important statistics and adjust all settings with one click. Anywhere, anytime.
The clear connections and rates are not the only reasons why entrepreneurs register their telephone number with Belfabriek. With our generous package of features, you get more functions that other providers can't offer.
Equally important is the freedom and control you have thanks to our apps.
Are there callers that, for whatever reason, you’d rather they didn’t have access to one of your numbers? Block their calls with our easy to use blacklist and keep your lines open for important calls.
A wildly successful marketing campaign? Free publicity in the national media? A runaway Adwords campaign? Rave reviews on a comparison site? No problem! Even the busiest peak in calls is no problem for us.
“This conversation may be recorded for quality assurance.” If you call service numbers, you’ll hear a message to this effect used regularly. Odds are they are hosted by Belfabriek.
Your daily, weekly or monthly call statistics overview conveniently in the mail. Included with your telephone number, of course.
There may be times when the number of simultaneous callers exceeds your available staff. You can stay on top of these peaks with a virtual queue, a handy feature available to every Belfabriek customer.
Your service number is a virtual phone number. Calls to this number are automatically put through to your current phones. These can be landline, mobile, VOIP or traditional. You can change the destination number whenever and as often as you like.
You never have to miss another call. Not even when all of your lines are busy, the queue is too long, or you’re unable to take the call for any other reason.
Your business number is a virtual phone number. This means that incoming calls are forwarded to a phone number of your choice. This can be a landline, a mobile phone, or even an offshore call center. You decide where to answer your calls.
“Thank you for calling…” is usually the first thing you hear when you call a professional organization.
Our IVR system can distribute hundreds of simultaneous calls across your nationwide network of branches.
National and international call delivery? No problem!
Your business partners or customers want to get an employee on the line as quickly as possible. But most employees won’t have an answer for every conceivable question. A phone menu enables callers to get the right person on the line ASAP.
Business owners often use several numbers, each for a distinct purpose or webshop. In these cases, it’s useful to be alerted to which of your business phone numbers the call is coming in on.
The main objective of a service number or business number is to optimize the availability of your organization. You want to serve more customers and provide better service. But how do you know if you accomplish these goals? The numbers don’t lie.
SMS messages are a great way to communicate short texts to your customers. But how do you send an SMS message to large groups?
Do you want to restrict access to your phone number to a limited group of contacts? A VIP whitelist lets you keep your lines open for the people your number is intended for.
Set and update destination numbers on your website with a webhook
As a Belfabriek number owner, you have a comprehensive set of features at your disposal. Features that enable your phone number to grow with your business.
A virtual call center distributes calls fairly and evenly across the available employees, whether those employees are working from home, at the office or anywhere else.