cleverly designed to order
all functions included
for large and small web shops
E-commerce holds great promise. And there are countless inspiring examples of organisations that have fulfilled this promise. But whether you want to become the new Amazon or Alibaba or whether you want to serve a niche market successfully, e-commerce is a cut-throat business, if only because business concepts are very visible and can easily be 'borrowed'. Just like the look & feel of your web shop. How do you maintain a lead on your competitors? And how do you build on that?
You probably find part of the answer in the use of modern tools and techniques. Like SEO, SEA, web-statistics, web shop software and ticket systems. And maybe your web shop has already taken the first steps in the field of advanced analytics, so that you will soon know what customers want before the customers themselves know what they want. But does your web shop also have a telephony solution that is completely up to date? Or is it still a bit of a long shot?
You don't have to. With a phone solution from Belfabriek, your web shop will pull 'bubbles' into the 21st century. A dashboard that offers insight in incoming traffic? Google call statistics? The option to flexibly distribute callers over locations and numbers ('end destinations')? A national telephone number with a nationwide appeal? Advanced tools to smoothly handle calls such as call queues, selection menus, welcome texts?
At a later stage, also think about setting up telephone numbers abroad. If you translate your website and set up a foreign phone number, suddenly you are an international player. And no, you don't need to open a physical branch or hire foreign call centres: we also deliver international calls wherever you want. On any number: fixed or mobile!