Web Interface

Web Interface

With the user-friendly web portal you can easily manage important settings and contacts within the system. Do you not want to have to worry about it yourself? Call us for free or email our support staff, they will be happy to make the changes for you.

Address book

The address book has been a frequently requested feature over the years, which you do not often come across elsewhere. Within the address book you can easily enter your internal and external contacts with the corresponding telephone numbers and synchronize them to all devices that are in use within your organization. It works with both hardphones and softphones, ensuring that everyone has the most important phone numbers at their fingertips.

Availability

If you wish to make use of this, you can set the availability of employees. With telephone exchanges, this is not actually taken into account (they only have to call forward), but what is actually one of the most useful functions within a telephone system is: who is available to answer the telephone? By simply setting an availability schedule, which you can also easily adjust, our platform knows exactly to whom a call can be forwarded at what time.

Statistics

Online statistics of all your incoming calls with a clear interface. What are the busiest days of the week, the busiest times in a day. How many calls does a branch receive? What is the average call duration? The owner/entrepreneur or call center manager is presented with the most important data in a handy dashboard. And if you want to know more, you can easily download all data to your computer.

Contacts and departments

Do you have multiple contacts who manage telephony within your organization? Do you want to assign certain numbers to another office or departments? Whether the invoice has been split or provided with a certain characteristic. You can easily pass on all of your information to our administration.

Web Interface capabilities

All options at a glance: