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Explore all features

Call filter

The call filter feature allows you to block unwanted callers, ensuring you only receive calls on your business line from people you wish to speak with.

Call overflow handling

A successful marketing campaign, free publicity in national media, or glowing reviews online, our system is built to handle them all.

Call recording

"This call may be recorded to ensure the quality of our service." When you hear this professional message, you're likely calling a business number hosted by Belfabriek.

Call statistics

A business phone number is for easy access. To serve more callers better, you need to know if you are achieving your goals. Measurement is the key.

Caller queue

There will be times when you have more callers than available staff. These call peaks can be easily managed with our call queue feature, which is available to every Belfabriek customer.

Central Branch Phone Number

Our automated system is designed to distribute hundreds of simultaneous calls, ensuring every caller is efficiently and seamlessly routed to the correct branch, no matter their location.

Change destination

Callers are routed to all your phones: landline, mobile, VOIP or traditional. You can change this destination whenever and as often as you like.

Direct forward

With direct call forwarding, you can ensure that every incoming call goes straight to the right person, on either a fixed line or a mobile phone.

International telephony

Our service makes it effortless to deliver calls to any location, whether you're connecting with customers domestically or in other countries.

Phone menu

Your customers want quick answers, but not every employee is equipped to handle every question. A professional phone menu ensures callers are routed to the right person asap.

Statistics by e-mail

Get a convenient overview of your call statistics delivered daily, weekly, or monthly right to your email. This service is included with your phone number.

Text to Speech Assistant✨

Don't want to use your own voice or pay for a professional voice actor? With us you can still get a professional welcome message for your number.

VIP Whitelist

With a VIP whitelist, you can ensure your phone number remains open only for the people you want to talk to, keeping your lines free for business.

Virtual callcenter

A virtual call center lets you quickly forward callers to available colleagues, no matter where they are—at home, in the office, or on the go.

Voicemail

You'll never miss a call again, even when your lines are busy or you're unable to answer. Our system ensures every caller has the chance to leave a message.

Webhook

By integrating a webhook on your own website, you can automatically change the destination of incoming calls in real time.

Welcome message

A professional "Thank you for calling..." is the standard greeting you often hear when contacting a large company.

Whisper

When you manage multiple business numbers for different purposes, knowing which line a caller is on is essential for a professional greeting.

Premium features

Customised telephony services

As a Belfabriek customer, you're not limited to our standard features. Tell us your vision, and we will create a custom-made telephony service for your business.

Some Happy Belfabriek telephony customers:

All our numbers work with all your current and new phones and include all features such as call waiting, call recording and welcome message.