Register your phone number with Belfabriek and you will have full control over it thanks to our convenient apps and features. You will have real-time access to key statistics and adjust all settings with one click. Anywhere, anytime. With our generous feature package, you get more features that other providers and startups can offer. We can completely customize each song for you and have multiple apps. Equally important are the freedom and control you have thanks to these apps. You are never stuck with one environment and you can always grow and expand. Our solution works with apps, desktop devices and on your cell phone.
Register your phone number with Belfabriek and you get full control over it thanks to our handy apps and features. You'll have real-time access to key statistics and adjust all settings with one click. Anywhere, anytime. With our generous feature package, you get more features compared to other providers. We can fully customize each number for you and have multiple apps. Equally important are the freedom and control you have thanks to these apps. You are never stuck with one environment and you can always grow and expand. Our solution works with apps, desktop devices and on your cell phone.
An enormously successful marketing campaign? Free publicity in national media? A successful Google Ads campaign? Commendable reviews on a comparison site? No problem!
There may be times when you have more callers than staff available on the phone. These call peaks are easily handled by the call queues, a great feature for every Belfabriek customer.
"This call may be recorded to ensure the quality of our service." Those calling a business number regularly hear a similar announcement. Chances are that these numbers are hosted by Belfabriek.
Your daily, weekly or monthly call statistics overview conveniently in the mail. Included with your telephone number, of course.
Calls to your virtual telephone number are automatically put through to your current phones. These can be landline, mobile or VoIP. You can change the destination number whenever and as often as you like.
You never have to miss a call, even if all your colleagues are busy, the queue is too long or you are unable to pick up for other reasons.
Your company number is a virtual number. This means that every incoming call is redirected to another telephone. This can be every landline or mobile phone.
Are there callers that you would rather not give access to a certain number ? You can easily block them with the call filter function. This way you keep your phones free for the callers that are important.
Delivering telephone calls nationally or in other countries? No problem!
Our IVR platform can distribute hundreds of simultaneous calls across all branches in one or more areas.
Your customers would prefer to have someone on the line asap. Not every colleague knows how to answer every question. With a phone choice menu, you put callers through to the right person as quick as possible.
Many entrepreneurs have multiple numbers for multiple purposes or web shops. In such a case, it is useful to know at the beginning of a conversation which telephone number is being called!
You choose a telephone number mainly to optimise the accessibility of your company. You want to answer more callers and be of better service to them. But how do you know whether you are achieving the intended goals? Our statistics.
For short messages to your customers SMS are an excellent medium. But how do you send them to large groups? The SMS tool from the Belfabriek is a real godsend.
Do you want to grant access to your business telephone number only to a certain group of contacts? With a VIP whitelist you ensure that the lines remain free for whom your telephone number is intended.
Flexible switching of end destinations via your own website using a webhook
“Thank you for calling…” is usually the first thing you hear when you call a professional organization.
As a customer of Belfabriek we also program custom made phone services. Think about what you want and we will build it for you on our IVR platform !
With a virtual call centre you make sure that callers are distributed fairly and evenly among available colleagues, at home, in the office or anywhere else.