Register your European telephone number online !
There may be times when you have more callers than staff available on the phone. You can easily handle these call peaks with the call queues, a great feature for every Belfabriek customer !
As holder of a business telephone number, you decide what callers will hear when it is busier than usual. Play a pre-recorded message promoting your organisation's services or products, for example, or choose a musical interruption to make the wait more enjoyable. Callers are then transferred to the next available employee in order of arrival.
What would you rather hear when you call a business: a friendly message or a busy signal ?
A queue gives the caller the idea that it is his or her turn in a moment. You do not lose callers, but warm them up for the call. This is how you improve the accessibility of your organisation!
A missed call is a missed opportunity for an appointment, an offer, a contract or a sale. Catch callers to serve them a little later or offer to leave a message so you can call them back at a time that suits you.
Taking the trouble to call and then hearing a busy signal is a turn-off. The queue makes your organisation appear professional and customer-friendly!
Activate your caller queue today ! For a fixed monthly fee, Belfabriek gives you many features. The call queues is just one of them, but a very powerful one. If it happens that all your employees are busy, you can't really do without this functionality. With a Belfabriek phone number you can enable the call queue at any time through the dashboard!