CallHub

Description

CallHub is a cloud-based telephony solution with voice and SMS services designed for political campaigns and grassroots campaigns for advocacy, charities, and corporations around the world. The marketing platform integrates with CRM software and offers phone banking, call center software, SMS marketing, and voice broadcasting.

CallHub's virtual call center allows users to talk to thousands of volunteers and add surveys to campaigns. During the conversation, contact and household details are displayed on the screen, as well as a history of previous interactions. A pre-recorded message is left if the call is forwarded to an answering machine. All calls are automatically recorded and accessible for review. Other features include call center statistics, reports and analysis, volunteer management, independent number dialing, call transfer, and no-call lists.

The marketing function via text messages allows users to send personalized messages to contacts. Messages can include tags to address people by their first name and can also include custom URLs. Users can set up sign-up campaigns and automatic replies to keywords and integrate with NationBuilder to tag contacts directly.

Voice broadcast CallHub features allow users to reach a large number of people in a short time with campaigns, promotions, updates, building closers, or simply to share information. Users can schedule automated calls to constituents for political campaigns and set up button-1 campaigns for instant responses and live leads. Users can study transcripts and audio recordings instantly and analyze daily conversion rates.

What kind of companies is CallHub suitable for?

All sizes of companies, from freelancers to SMEs and large companies.

Company details CallHub

Founded: 2012
Headquarters: San Jose, U.S.