BeesdA2 is a supplier of, among other things, a Dealer Management System (IDAS) and a range of IT services for the automotive industry
Beesd Automotive & Automatisering B.V. (BeesdA2) was founded in 2004 by Tjeu Bollen. It is now an established name within the automotive industry. The organisation has developed a unique Dealer Management System (iDAS) from its position as standard software supplier and IT service provider to Volvo Cars Netherlands. This system is now used by more than a hundred Volvo dealers in the Netherlands. Besides supplying IDAS, BeesdA2 also implements and maintains infrastructures at their customers.
The iDAS-BeesdA2 connector provides a smart link between telephony from Belfabriek and iDAS - BeesdA2 for Volvo dealers. This connection provides a valuable addition to all telephone traffic, both for incoming calls that are in the iDAS-BeesdA2 system and callers that are not in it, and makes it possible to call any telephone number automatically with one click!
With every incoming and/or outgoing call, a pop-up appears immediately on your PC screen with the customer information from iDAS-BeesdA2 and you can open the customer card immediately. The pop-up has a number of unique features:
Date of sale
New or used
Last visit date
End of lease date
Next MOT date
Besides the above data in your pop-up, you can create up to 4 buttons in the pop-up to immediately perform the right action during a phone call. Think of:
open car card
open customer card
By default, the iDAS connector includes the function to automatically log calls under the customer card in iDAS. If the phone number occurs multiple times, it is possible to show multiple results with the 'multi result' functionality.
For Volvo dealers
Headquarters: Beesd, The Netherlands
Yes, it is possible to register your business phone number(s) at Belfabriek and connect it to your existing iDAS – BeesdA2 set-up. In this way you can enjoy the advantages of increased possibilities of automation through flawless integration between iDAS – BeesdA2 and the Belfabriek telephony platform.
Contact us to discuss your situation and how we can help you set up an ideal telephony solution for your company.
Connecting Belfabriek and iDAS – BeesdA2 can save time and make your life easier.
For example what happens when a call comes in, the app opens and says there is a call from this number, it does a look-up and says this is a customer and, you then immediately have all the customer details in view. A call is logged by default and you can immediately add your call notes; so you no longer have to take action to log the call yourself.
Any phone number that has a click-and-dial link (callto: and tel:) can now be clicked and dialed automatically. And any phone number in iDAS – BeesdA2 or any other programme on your computer can be selected and called by clicking F7 (Windows). There is also the Remote Dialer for Windows and Mac: a handy desktop phone app where you can type or paste in a number to dial it directly.
- Smart pop-up with for every incoming call
- Instant view of customer details
- Automatically dial out from any programme
How can customers reach support?
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