Register your European telephone number online!
Whether you're a self-employed professional without a team, a startup, or simply someone with minimal incoming calls who still wants to stay connected, our Fixed-to-Mobile solution is tailor-made for you.
A phone system that works for all your colleagues: in the office, at home or on the road!
Enter your mobile number here
The fully functional demo allows you to try out the online Business Phone System with Virtual Call Center.
After pressing the button below, a demo phone number will be assigned to you and you will be taken to your own fully functional team page.
Bookmark the page you land on so you can re-recall it later.
Immediate setup! Start receiving calls in the next 3 minutes
5 agents virtual callcenter
All of the Belfabriek functions
Activate Now! - Start Receiving Calls in 3 Minutes
Answer Calls Anywhere
No Set-up fees
Cancel Anytime
Activate Now! - Start Receiving Calls in 3 Minutes
Answer Calls Anywhere
No Set-up fees
Cancel Anytime
If you want to know everything about phone numbers and our apps. After our demo you will be an expert!
If you need help setting up phones, numbers or apps, book a call with our support team here!
Do you also use Slack for (internal) chat? Fill in the form and we will add you to our Slack channel for quick chat support.
Fill in the form and we will contact you soon!
Check out the e-book "Starting with service numbers".
To welcome you in advance, we offer you our e-book "Get more out of your business phone number".
In this e-book we show you the functions that you, as a Belfabriek customer, have at your disposal.
We will also explain how you can use all these functions to make the best use of your telephone numbers and give you useful tips and suggestions based on practical examples.
In short, "Get more out of your business phone number" is a book that every entrepreneur must have read!
Read this white paper to see how you can use the welcome message feature to professionally address all your callers. Message texts can be recorded by yourself or by a professional voice actor.
Download PDFWhen you receive calls, we'll play a discreet beep or your personalized notification, ensuring you recognize business calls immediately.
This solution eliminates the need for new IP phones, activating your phone number the same day (or within 5 business days if transferring an existing number).
Crucially, this is a robust and reliable business solution. No need to bother with app downloads or softphones - we transfer calls over the official mobile network of your cell phone.
Avoid the pitfalls of softphones, which may not reliably respond to incoming calls and drain your phone's battery. We don't recommend them and don't use them ourselves. If you're investing in Adwords or other marketing efforts, ensuring every call comes through is essential - and our solution guarantees that.
Moreover, this solution serves as a foundation for future growth.
Easily transition to a more comprehensive phone system when the need arises, complete with additional features, multiple users, and fixed IP phones for your home office or workplace.
Active within 10 minutes with your new or existing phone number.
Premium connections delivered over the mobile network.
No need for app or softphone downloads.
Future-proof with the option to upgrade to other phone systems, including IP phones.
A phone system that works for all your colleagues: in the office, at home or on the road !
Try now!Ideal for freelancers, start-ups and companies with sales, customer service and support teams. Works with any phone: landline or mobile.
Add your company logo and colours to personalise your account.
All user settings are easy to change and update.
Set up new users within seconds.
Change your availability with one simple on/off switch
Keep track of your statistics, trends and efficiency.
Or ask for a demo number so we can show you what you can do!
Call us or use the chat at the bottom right of the screen:
Or view directly available phone numbers
You have the option of a softphone as part of your use of our phone system.
With us you can choose any softphone from any software developer and include it in your call team. So you are not tied to 1 brand of softphone or 1 softphone provided by your provider. This is important because it gives you the freedom to choose the softphone you like best.
The 2 most used softphones in 2023 are
The Zoiper softphone (www.zoiper.com)
The Bria softphone (www.counterpath.com)
You can buy these softphones directly from the manufacturers as software licences. We will provide you with the login details so that you can use these softphones to log on to your telephone system with us.
The important thing to remember is that softphones have both advantages and disadvantages, especially if you install them on your mobile phone.
A softphone on a fixed computer usually works perfectly. With a headset on your computer, it becomes a full phone.
This is handy if you make or receive a lot of calls, as it leaves your hands free to type. And you don't need to invest in new desk phones (just headsets).
A softphone on a mobile phone has one disadvantage: it is an app on a mobile phone. And an application closes itself or goes to sleep after a while.
From then on, you will no longer receive incoming calls. Without you noticing.
We use our interconnection to deliver calls directly to the mobile networks.
This means that calls always arrive on your mobile phone and you are not dependent on an app or a working internet connection.
All options at a glance:
add and request phone numbers
Request, send new devices
Deactivate devices
Download and send link to employees
Create usernames / passwords
Create QR codes
most called numbers
busiest times of the week/day/month
with multiple final destinations/branches: calls per destination
send sms
keep sms address book
With this feature, you can make yourself available or unavailable to receive calls.
If you want, your Belfabriek number can easily be forwarded to another user. This way you can build a mini call center, where everyone can answer your phone number.
So you are no longer stuck with one mobile number, but you can be reached flexibly and never have to miss a call. Even if you are too busy to answer!
What are the busiest times of day, the busiest days of the week?
I used the phone number in an advertisement, did it bring in any results?
What is the average call duration?
As a business owner, you can see all your statistics, just like in Google Adwords. If you put them side by side you might see some interesting information on how to advertise even better!
The most modern telephone systems you can get. Belfabriek System works with all devices at your home or office, landline or mobile.
A pre-configured device for a plug 'n' play experience
Receive and make business calls on your existing mobile phones
Manage all numbers and connections online
Set yourself as available or unavailable to receive phone calls
Your calls directly to your cell phone
The most modern cloud telephony system available in 2022. Works with all devices: home and office, fixed or mobile.
Try without obligation!Your (test) telephone number: within 2 hours.
All orders come with a test phone number. This phone number can later become your definitive number. Or be changed to another number. This way you can immediately test and install our services without waiting.
Your desk phone: requesting before 10.00 pm (Central European Time) means that the preconfigured phone will be delivered the next working day at an office, private address or location of your choice.
Poor call quality
As a number owner, you consider perfect call quality normal. Therefore, you expect your provider to guarantee this. Yet forwarding a caller from your service number to the destination number - also known as 'routing' - does not go flawlessly with all providers.
CallFactory is proud to offer crystal clear and interference-free service numbers. We use modern IVR systems for call routing. We refuse to compromise on quality; after all, your accessibility and your turnover are directly related.
Five minutes. That's about the reading time for this article. And as far as we're concerned, that's long enough to finish your search for a new telephone system. Would you like to save some extra time? Then we'll give away the conclusion right away: our Interactive Voice Response (IVR) platform is the most advanced phone system there is. And it costs less than anything else you had in mind.
Still reading? Then we will explain what we mean. The first thing you need to know is that an IVR is a virtual telephone exchange. Not a physical box, but a cloud service. You can create your own calling plan for it with all the networks and devices you want. If your requirements change, the IVR adapts itself. Without you having to implement interfaces or tools. And without having to build complicated circuits or having them built (with all associated costs). There are no technical limitations either. Where traditional telephone systems often unexpectedly fail to respond - for example: after menu 1 no menu 2 can be realised - the IVR does exactly what you want. Scalable to infinity.
Order forms
Our order form about starting with service numbers, get more out of your service number and manage your service number.
Read them online or download the PDF.
We think these are important functions that come standard with a number. With us, they are therefore all included in your subscription!
Other providers of 0800 numbers charge all kinds of extra. For example, you pay extra for a recorded welcome text, a selection menu, a call queue and the possibility to record a message. Each of these functions can cost you an extra 10 to 75 euros per month.
Features | Belfabriek | Other Provider |
---|---|---|
Call filter | Free | Additional costs |
Call overflow handling | Free | Additional costs |
Call recording | Free | Additional costs |
Call statistics | Free | Additional costs |
Caller queue | Free | Additional costs |
Central Branch Phone Number | Free | Additional costs |
Change destination | Free | Additional costs |
Direct forward | Free | Additional costs |
International telephony | Free | Additional costs |
Phone menu | Free | Additional costs |
Statistics by e-mail | Free | Additional costs |
Text to Speech Assistant✨ | Free | Additional costs |
VIP Whitelist | Free | Additional costs |
Virtual callcenter | Free | Additional costs |
Voicemail | Free | Additional costs |
Webhook | Free | Additional costs |
Welcome message | Free | Additional costs |
Whisper | Free | Additional costs |
Customised telephony services | Free & unique | Additional costs |
Total subscription cost / month | 45 € | €75 tot €150 |
All amounts are exclusive of VAT |
We take care of the registration and activation of telephone numbers in all European countries.
Callers call you a local tariff
National numbers - normal tariff
National numbers - normal tariff
We take care of the registration and activation of telephone numbers in all European countries.
In Austria we offer local / national & toll free numbers. Ready same day!
In Belgium we offer local / national & toll free numbers. Ready same day!
In Czech Republic we offer local & toll free numbers. Ready same day!
In Denmark we offer local & toll free numbers. Ready same 1 day!
In Finland we offer local / national & toll free numbers. Ready same 1 day!
In France we offer local / national & toll free numbers.
In Germany we offer local / national & toll free numbers. Ready same day!
In Greece we offer local & toll free numbers. Ready same day!
In Ireland we offer local / national & toll free numbers. Ready same day!
In Italy we offer local & toll free numbers. Ready same day!
In the Netherlands we offer local / national & toll free numbers. Ready same day!
In Poland we offer local / national & toll free numbers. Ready same day!
In Portugal we offer local / national & toll free numbers. Ready same day!
In Singapore we offer local & toll free numbers. Ready same 1 day!
In Spain we offer local / national & toll free numbers. Ready same 1 day!
In Sweden we offer local / national & toll free numbers. Ready same day!
In Switzerland we offer local / national & toll free numbers. Ready same day!
In the U.K. we offer local / national & toll free numbers. Ready same day!
Drag 'n' drop your logo and colour on the call team page. Have everyone who can answer the phone log in to your unique company page. Everyone can see at a glance who is answering the phone today.
Are you out for lunch? Or in a meeting?
Decide who answers calls at what time. That way you are always flexibly available.
Choose how calls should be distributed. Will you be the first to answer or fourth in the call team?
All options at a glance:
With this feature, you can make yourself available or unavailable to receive calls.
If you want, your Belfabriek number can easily be forwarded to another user. This way you can build a mini call center, where everyone can answer your phone number.
So you are no longer stuck with one mobile number, but you can be reached flexibly and never have to miss a call. Even if you are too busy to answer!
What are the busiest times of day, the busiest days of the week?
I used the phone number in an advertisement, did it bring in any results?
What is the average call duration?
As a business owner, you can see all your statistics, just like in Google Adwords. If you put them side by side you might see some interesting information on how to advertise even better!
You can place your order on our website 24 hours a day, 7 days a week !
Telephone numbers
Depending on the country and range, we can issue and activate numbers directly or we first need to complete a registration on your company name with the relevant government organization.
If you use our recommended Yealink phones we can pre-configure them. You then have a plug and play experience. Ordered before 22.00 hours, delivered the next working day!
You can easily create these yourself via the web interface. So you can easily create accounts for all devices you want to connect.
You can learn how to configure, but most people don't take much pleasure in it.
So we are happy to take that responsibility away from our customers. Just like the 'hassle' of selecting and ordering telephones. To make that possible, we have invested heavily in the central configuration of our softphones and an automated distribution center for Yealink desk phones.
Hardphones are shipped pre-configured from our own warehouse. To a central location, but also, for example, to various branches or the private addresses of individual employees. The rule is usually: ordered before 22:00, delivered the next day to the workplace of your choice! If it concerns addresses "further afield" in Europe, then you will receive the devices after 2-3 working days via UPS.
Employees receive download links to pre-configured softphones for desktop and/or mobile use.
Organizations with more than 100 users are offered the opportunity to create the softphone environment in their corporate identity (branded). This can be done within one month (design, implementation and rollout). Ask for the options!
Benefits at a glance:
Fast and easy deployment of new devices
Pre-configured and can be managed remotely
Regular firmware updates (remote)
Branded environment possible from ~100 users
Let our staff set up your phone number the way you want it. You can then easily make adjustments yourself or let us do it so you don't have to worry about it anymore!
Are there callers you would rather not allow to call a particular number, for whatever reason? You can easily block them with the call filter feature.
An enormously successful marketing campaign? Free publicity in national media? A successful Google Ads campaign? Commendable reviews on a comparison site? No problem!
"This call may be recorded to ensure the quality of our service." Those calling a business number regularly hear a similar announcement. Chances are that these numbers are hosted by Belfabriek.
You have a business phone number so that your customers can reach you easily. You want to talk to more callers and serve them better. But how do you know if you are achieving your goals? Measuring is knowing.
There will be times when you have more callers than staff available on the phone. These types of call peaks are easily managed with call queue, a great feature available to every customer at Belfabriek.
Our IVR platform can distribute hundreds of simultaneous calls across all your branches in one or more areas.
Callers are routed to all your phones: landline, mobile, VOIP or traditional. You can change this destination whenever and as often as you like.
Your phone number is a virtual number. This means that every incoming call is forwarded to an extension. This can be a landline or mobile phone.
Deliver calls domestically or to other countries? No problem!
Your customers would prefer to have someone on the line asap. Not every colleague knows how to answer every question. With a phone menu, you put callers through to the right person as quick as possible.
Your daily, weekly or monthly call statistics overview conveniently in the mail. Included with your telephone number, of course.
Do you want a welcome message on your number? Are you not a fan of your own voice? And is hiring a professional voice actor just a bit too expensive for you?
Do you want to grant access to your business telephone number only to a certain group of contacts? With a VIP whitelist you ensure that the lines remain free for whom your telephone number is intended.
A virtual call centre allows you to quickly forward callers to available colleagues: at home, in the office or anywhere else.
Never miss a call when all your colleagues are busy or you are temporarily unavailable.
Flexible switching of extensions via your own website using a webhook
“Thank you for calling…” is usually the first thing you hear when you call a professional company.
Many entrepreneurs have multiple numbers for multiple purposes or web shops. In such a case, it is useful to know at the beginning of a conversation which telephone number is being called!
Turn your existing computers (with headset) and mobile phones into devices that can receive calls from your work phone numbers.
with our software, your computers become the most advanced telephones available, so no need to buy new desk devices
easily set up a call team or call center across 1 or more locations
the best sound quality by using the latest codecs (coder/decoder)
so you don't necessarily have to buy new desk devices or mobile phones; you download our softphone and your device has become a caller group phone
You can easily roll out our softphones within your call team and organization.
Download links for Windows and Apple computers
Softphones for mobile phones in the relevant app stores (Google Play/Apple)
Easily add users and have them log in via username & password or a unique QR code
You can immediately activate and use a nice phone number. We can forward calls to mobile and transfer them to multiple phones at a later date. So you can eventually start an inbound call centre with the same phone number.
You can always add more employees and home workers to your call team page so that they too can handle incoming calls.
For that, your best bet is to look for outbound call centre software. We only do the inbound call centre bit.
There are an increasing number of inbound call centres working only with homeworkers. Such an inbound call centre is easy to set up by distributing inbound calls to home workers using mobile phones or VoIP phones. This way, you are very flexible.
To the home address of colleagues
To different offices
To different countries
Answer calls wherever you want!
A telephone system that works at any location. A complete system that allows colleagues in the office, at home and on the road to make and receive calls!
Get the latest phone for your workplace
Use your current mobile and landline phones in a call group
You can also install our calling software on PC and Mac
Multiple apps for your iOS or Android device
Let our staff set up your phone number the way you want it. You can then easily make changes yourself or let us do it so you don't have to worry about it anymore!
Are there callers you would rather not allow to call a particular number, for whatever reason? You can easily block them with the call filter feature.
An enormously successful marketing campaign? Free publicity in national media? A successful Google Ads campaign? Commendable reviews on a comparison site? No problem!
"This call may be recorded to ensure the quality of our service." Those calling a business number regularly hear a similar announcement. Chances are that these numbers are hosted by Belfabriek.
You have a business phone number so that your customers can reach you easily. You want to talk to more callers and serve them better. But how do you know if you are achieving your goals? Measuring is knowing.
There will be times when you have more callers than staff available on the phone. These types of call peaks are easily managed with call queue, a great feature available to every customer at Belfabriek.
Our IVR platform can distribute hundreds of simultaneous calls across all your branches in one or more areas.
Callers are routed to all your phones: landline, mobile, VOIP or traditional. You can change this destination whenever and as often as you like.
Your phone number is a virtual number. This means that every incoming call is forwarded to an extension. This can be a landline or mobile phone.
Deliver calls domestically or to other countries? No problem!
Your customers would prefer to have someone on the line asap. Not every colleague knows how to answer every question. With a phone menu, you put callers through to the right person as quick as possible.
Your daily, weekly or monthly call statistics overview conveniently in the mail. Included with your telephone number, of course.
Do you want a welcome message on your number? Are you not a fan of your own voice? And is hiring a professional voice actor just a bit too expensive for you?
Do you want to grant access to your business telephone number only to a certain group of contacts? With a VIP whitelist you ensure that the lines remain free for whom your telephone number is intended.
A virtual call centre allows you to quickly forward callers to available colleagues: at home, in the office or anywhere else.
Never miss a call when all your colleagues are busy or you are temporarily unavailable.
Flexible switching of extensions via your own website using a webhook
“Thank you for calling…” is usually the first thing you hear when you call a professional company.
Many entrepreneurs have multiple numbers for multiple purposes or web shops. In such a case, it is useful to know at the beginning of a conversation which telephone number is being called!
With the user-friendly and well-developed web portal, you can easily manage important settings and contacts within the system. Don't want to worry about it yourself? Call us for free or email our support staff, they will be happy to make the changes for you!
Address book
The address book is a function that has been in demand for years and that you don't often find elsewhere. Within the address book you can easily enter all internal and external contacts with the corresponding phone numbers and synchronize to all devices in use within your organization. It works with both hardphones and softphones, ensuring that everyone has the most important phone numbers at their fingertips!
Availability
Another useful feature is that you can set the availability of colleagues. Telephone switchboards don't really take this into account (they only need to forward calls) but what is one of the most useful features within a telephone system: who is reachable and available to answer the phone? By simply setting a schedule which you can also easily modify, our platform knows exactly to whom a call can be forwarded and when.
Statistics
Online statistics of all incoming calls with a clear interface. What are the busiest days of the week, the busiest times of the day. How many calls does a branch receive? What is the average call duration?
You will be presented with the most important data in a handy dashboard. And if you want to know more, simply download all the data to your computer!
User-friendly portal for all your numbers, users and devices.
Regular updates and new features.
Change settings, view statistics and pay your invoices.
Training by our customer service team included with your subscription.
Easy to download and install on any device within your calling group.
To the home address of your colleague
To the head office or different branches
To international offices
Order before 22:00 and start calling and receiving calls tomorrow !
OrderPlace your order by ordering a number in the shop, and we will start working immediately !
Find your phone number in our shops
We activate the number and build the functionality the way you want it
Depending on desired functionality: same day or next day active !
Since 2000 Belfabriek has been fully specialized in registering, setting up and maintaining all sorts of memorable business phone numbers.
For our own customer contact, we have been using such name numbers as 0800-BELFABRIEK, 0800-ADMINISTRATION and 0800-FAXMACHINE right from the start.
By now we have connected more than 6000 contact numbers, have grown into a company with satisfied customers in many countries, and offer much more than just phone numbers.
Our Interactive Voice Response platform is connected to multiple global providers and is easily accessible from most countries in the world. This allows us to offer service numbers and local numbers in over 26 countries and deliver calls to the country of origin.
Belfabriek at the moment has branches and operates in the following countries:
Germany: Belfabriek.de (0800, 032 numbers)
Belgium: Belfabriek.be (0800, 078 numbers)
Austria: Belfabriek.at (0800, 0720 numbers)
France: Belfabriek.fr (0800, 09 numbers)
Spain: Belfabriek.es (900, 902 numbers)
Sweden: Belfabriek.se (010, 020 numbers)
Finland: Belfabriek.fi (075 numbers)
Poland: Belfabriek.pl (800 numbers)
Bulgaria: Belfabriek.bg (0700, 0800 numbers)
Ireland: Belfabriek.ie (0800, 0818 numbers)
Our platform connects incoming calls to any location and adds extensive IVR functionalities, such as a choice menu, a digital answering machine, call queue, call recording, and more.
Other providers charge extra for these services, but we think these are important features that come standard with a number. That is why we offer a comprehensive package of features included with your subscription.
In our number shops you will immediately see which memorable vanity telephone numbers are still available today. You can order your own number quickly and easily online.
If you want to get started with your own number right away, a national number is perfect. We can deliver these from stock and usually they can be connected within 1 working day.
Available numbers in the most popular countries can be found on our numbers abroad page. In most cases we can have these numbers available within 3 working days.
Do you have questions about our services and products? Then feel free to contact us.
A telephone system that works for all employees: at home and in the office!
Did you know that every day companies register their phonenumber with Belfabriek?
Apart from an unforgettable number, your telephone customer contact should be perfectly adapted to your organization and its specific needs.
Number owners who are serious about their customer contact by phone therefore choose a provider with experience. With a history of almost 20 years, Belfabriek is a veteran in the field of service numbers. Without the many satisfied customers, this would never have been possible.
Dutch super market chain Albert Heijn uses a toll free 0800 number for its customer service
Dutch book chain Bruna has a 0900 number for questions and complaints
Canon Netherlands answers questions of customers via the easy to remember number 0800-CANON4U
The municipality of Haarlemmermeer uses national 088 numbers to perfectly regulate its healthcare accessibility
Dutch bank ING has separate 0900 numbers for business and private callers
Supermarket chain Lidl Netherlands answers questions, complaints and suggestions on its toll-free number 0800-LIDLINFO
As a manager, you should have control over every aspect of your organisation. To do that, you need all the information you can get in a timely fashion. With CallFactory, you have the reins in your hands. With real-time call statistics and the ability to change your destination number or number settings yourself, you'll always be in complete control of your service number.
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