Net2phone

Description

net2phone is a cloud-based PBX software that provides businesses with tools to manage and improve customer interactions across various channels. Supervisors can use the dashboard to track the extension numbers of team members, access details about their devices, and configure call routing flows according to requirements.

net2phone allows organizations to send texts or multimedia messages to clients and access voicemails or call recordings of previous interactions. It offers mobile applications, which can be used by managers to automatically screen and distribute incoming calls to specific ring groups.

net2phone provides an API, which enables businesses to integrate the platform with various third-party applications including Slack, Salesforce, and more. Other features include video conferencing, data analytics, reporting, and more.

What kind of companies is net2phone suitable for?

All sizes of companies, from SMEs (5+ FTEs) to large companies.

Company details net2phone

Founded in 1990 in Newark, United States