Register your European telephone number online!
VoIP Phone System
Let your colleagues receive phone calls anywhere: in the office, at home and on the road !
Desk phone
A pre-configured desk phone for a plug-and-play experience
Softphone
Make and receive business calls on your personal mobile or computer
Web Interface
Manage all your numbers and services online
Mobile apps
Set yourself as available or unavailable to receive phone calls
Fixed Number on Mobile
Have all your calls sent directly to your cell phone
The most complete telephony package for the business user
At Any Location
A telephone system that works at any location. A complete system that allows colleagues in the office, at home and on the road to make and receive calls!
Get the latest phone for your workplace
Use your current mobile and landline phones in a call group
You can also install our calling software on PC and Mac
Multiple apps for your iOS or Android device
Plug and play: ordered before 22:00 is delivered the next working day !
Ordering and process
You can place your order on our website 24 hours a day / 7 days a week !
Telephone numbers
Depending on the country and range we can issue and activate numbers directly or we first need to complete a registration on your company name with the relevant government organization.
Telephones
If you use our recommended Yealink phones we can pre-configure them. You then have a plug and play experience. Ordered before 22.00 hours, delivered the next working day!
SIP accounts
You can easily create these yourself via the web interface. So you can easily create accounts for all devices you want to connect.
Create a call team with all your phones
With all your colleagues - at home or in the office you can easily form a call team.
We have several apps you can choose from so you get exactly the right app and functionality that is most convenient in your situation.
Our solutions work with existing (mobile) phones and of course new phones that we provide on request.
Hardphones are shipped pre-configured from our own warehouse.
Colleagues receive download links to pre-configured softphones, for desktop and/or mobile.
Choose your own softphone
If you are a user of our phone system, you have the option of a softphone.
With us, you can choose any softphone from any software developer and include it in your call team. So you are not tied to 1 brand of softphone or 1 softphone provided by your provider. This is important because it gives you the freedom to choose the softphone you like best.
The 2 most used softphones in 2023 are
The Zoiper softphone (www.zoiper.com)
The Bria softphone (www.counterpath.com)
You can buy these softphones directly from the manufacturers as software licences. We will provide you with the login details so that these softphones can register with us on your PBX.
Importantly, softphones have advantages but also disadvantages, especially if you install them on your mobile phone.
A softphone on a fixed computer usually works perfectly. With a headset on your computer, it has become a full phone.
This is useful if you make or receive a lot of calls, as it leaves your hands free to type. And you don't have to invest in new desk phones (just headsets).
A softphone on a mobile phone has its drawbacks.
The main disadvantage of a softphone is that it is an app on your phone. And an application closes itself or goes to sleep after a while.
From then on, you will no longer receive incoming calls. Without you noticing.
Also, a softphone on your phone uses a lot of battery. Your battery lasts much less because you have a second phone on your phone.
We do not recommend using a softphone on your mobile phone.
It is not stable and reliable, and it will drain your phone's battery.
Your business phone number exactly the way you want it !
Register your phone number with Belfabriek and you will have full control over your business phone number thanks to our handy apps and functions.
You have real-time access to the most important statistics and adjust all settings with one click. Anywhere, anytime.
The clear connections and rates are not the only reasons why entrepreneurs register their telephone number with Belfabriek. With our generous package of features, you get more features that other providers can't offer.
Equally important is the freedom and control you have thanks to our apps.
Call filter
The call filter feature allows you to block unwanted callers, ensuring you only receive calls on your business line from people you wish to speak with.
Call overflow handling
A successful marketing campaign, free publicity in national media, or glowing reviews online, our system is built to handle them all.
Call recording
"This call may be recorded to ensure the quality of our service." When you hear this professional message, you're likely calling a business number hosted by Belfabriek.
Call statistics
A business phone number is for easy access. To serve more callers better, you need to know if you are achieving your goals. Measurement is the key.
Caller queue
There will be times when you have more callers than available staff. These call peaks can be easily managed with our call queue feature, which is available to every Belfabriek customer.
Central Branch Phone Number
Our automated system is designed to distribute hundreds of simultaneous calls, ensuring every caller is efficiently and seamlessly routed to the correct branch, no matter their location.
Change destination
Callers are routed to all your phones: landline, mobile, VOIP or traditional. You can change this destination whenever and as often as you like.
Direct forward
With direct call forwarding, you can ensure that every incoming call goes straight to the right person, on either a fixed line or a mobile phone.
International telephony
Our service makes it effortless to deliver calls to any location, whether you're connecting with customers domestically or in other countries.
Phone menu
Your customers want quick answers, but not every employee is equipped to handle every question. A professional phone menu ensures callers are routed to the right person asap.
Statistics by e-mail
Get a convenient overview of your call statistics delivered daily, weekly, or monthly right to your email. This service is included with your phone number.
Text to Speech Assistant✨
Don't want to use your own voice or pay for a professional voice actor? With us you can still get a professional welcome message for your number.
VIP Whitelist
With a VIP whitelist, you can ensure your phone number remains open only for the people you want to talk to, keeping your lines free for business.
Virtual callcenter
A virtual call center lets you quickly forward callers to available colleagues, no matter where they are—at home, in the office, or on the go.
Voicemail
You'll never miss a call again, even when your lines are busy or you're unable to answer. Our system ensures every caller has the chance to leave a message.
Webhook
By integrating a webhook on your own website, you can automatically change the destination of incoming calls in real time.
Welcome message
A professional "Thank you for calling..." is the standard greeting you often hear when contacting a large company.
Whisper
When you manage multiple business numbers for different purposes, knowing which line a caller is on is essential for a professional greeting.
Frequently asked questions
We have all the technology in-house. We are not a reseller; the VoIP PBX was developed by us. We can therefore provide direct and clear answers and develop functionalities.
A traditional PBX works with fixed telephone lines, a VoIP PBX works over the Internet and can also be accessed via the Internet.
No, where possible, calls go through telecom operators' private data networks. That's how you get the best quality. Only the last bit, namely between the caller and the VoIP PBX, is over the Internet. But of course, that too can be done over a private fibre-optic connection.
Within 1 working day, we will have a phone number active for you including VoIP telephony and VoIP devices or initially forwarded to your mobile phone.
The cloud is a collective term for functionalities hosted by a provider that are accessible via the Internet on that provider's equipment. For example, telephony, email or an online calendar in the cloud.
Yes it can and is sometimes desirable in offices with their own data centre and fibre connection.
There are dozens of VoIP PBXs on the market now and thousands of resellers reselling them. Remember: we have our own unique platform which no one else has, and we do business directly with the end user.
Yes, we support links to several CRM packages. Check whether we also support your package or can add it to this list as an integration.
Some Happy Belfabriek telephony customers:
Activate your own numbers:
- Austria numbers
- Belgium numbers
- Czech Republic numbers
- Denmark numbers
- Finland numbers
- France numbers
- Germany numbers
- Greece numbers
- Ireland numbers
- Italy numbers
- The Netherlands numbers
- Poland numbers
- Portugal numbers
- Singapore numbers
- Spain numbers
- Sweden numbers
- Switzerland numbers
- United Kingdom numbers
- United States numbers