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What is number porting

Published in Voice over IP

Your company's phone number is not for a moment. Customers are used to it and have it programmed into their phones. You probably have it printed on leaflets and stationery and it is not easy to change.

So no wonder your phone number should remain yours! But that doesn't mean you have to keep it with the same phone company. You can port your number.

What is number porting? 

Number portability is the process of transferring your phone number from your old provider to your new provider. You continue to use your old phone number as usual, but behind the scenes your provider may have changed. The government has made number porting a legal requirement. It is called number portability. Customers do not notice anything, and the change is hassle-free for you.

At Belfabriek you keep the same number

Number portability is easy to arrange through Belfabriek. Whether you have a national phone number or a local area code, you can transfer your current phone number to Belfabriek.

This can have many benefits! For example, you will benefit from years of experience, competitive rates, the many options in Belfabriek's telephony packages, as well as continued availability on your familiar phone number. What do you think?

Number portability when moving

When you port your phone number to Belfabriek, we make sure that your customers can still reach you. You don't need new numbers. We connect the existing number to your mobile phone or to the VoIP phones you already have. No one will notice. Improved availability on your familiar number, perfectly organised by us! You can request a number transfer via our Service Desk and we will process the transfer with your current provider on the date of your choice.

Number portability when switching to VoIP

Even if you move to internet calling, your current phone number can stay the same. We put your ported numbers in the cloud and make sure customers calling your numbers come straight to you: wherever you are. On the date you tell us.

Porting your number too?

You may want to transfer and keep your phone number. It is good to know that when you transfer to Belfabriek, you are guaranteed to keep your company phone number!

Frequently asked questions:

We can port a phone number on the date you specify. Please note any current contracts. You can check with your current provider. We do not have access to the underlying contract.

Telecom operators have a platform to port numbers between them. Give us a date and we will port you on the agreed date.

If you are porting, you should inform your old provider that you are changing. They will then know that a transfer is coming and will not have to block it. It is best to send a written cancellation by registered post so that you have a record of the cancellation. We do not use an authorisation form because we do not know who you are authorising and whether they are authorised by you under the right conditions to cancel subscriptions on your behalf.

You can request the end date of your contract from your current provider. We do not have access to this information.

No. If you haven't cancelled with your old operator, or if you only want to take your number with you at the end of your contract, the transfer will take place at a later date.

Request a new phone number from us and set up a message on your old number to inform callers of your new number.

The term porting comes from the English term 'to port'. It means to transfer code from one platform to another. In this case, the number routing code is transferred from telephony platform A to telephony platform B.

Telecom operators must cooperate with number portability. This is regulated by law. If number portability is requested, the telephone numbers should be transferred from the old (leaving) provider to the new provider. However, you must send a notification to the old provider so that they know that porting has been requested for 1 or more numbers.

Send a registered letter to your current operator stating that you wish to cancel your current contract and take advantage of number portability. Inform your new provider that you want to take your old phone numbers with you. Your new operator will then request porting from your old operator. The numbers will then be activated by your new operator on the date you specify. This completes the porting process. The ported numbers should now appear in your customer environment under your new customer number. As you can see, the telecom providers have rules to ensure that you are properly transferred as a subscriber. Welcome to Belfabriek!

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