Do you want an (extra) business phone number? And do you want it forwarded to your mobile? We can arrange that for you the same day! For a starting rate of only € 9.95 per month. Find a national or local number in our number shop, fill in the request form and we will forward all incoming calls to your mobile the same day! Would you like to expand after some time, for example with multiple users? Or a VoIP desk phone? That too is possible. It's all possible within the Belfabriek platform: you can always expand and grow. And we grow with you ! If your phone number gets more calls after a while you can upgrade the number of users to multiple users. Then you can also switch flexibly and transfer incoming calls to your colleague or business partner. So you never miss a call! This option is extremely popular within our package of possibilities and as an entrepreneur always better than a mobile number on your website or folder, because then you're always stuck with 1 phone. With this option you have a beautiful national or local number and you can start for a small amount per month! Welcome at Belfabriek !
The Belfabriek portal is the central hub of our telephony platform. Here you can easily:
Add phone numbers and users
Turn functions on and off
Upload voice files for choice menus and announcement texts
With this feature, you can make yourself available or unavailable to receive calls.
If you want, your Belfabriek number can easily be forwarded to another user. This way you can build a mini call center, where everyone can answer your phone number.
So you are no longer stuck with one mobile number, but you can be reached flexibly and never have to miss a call. Even if you are too busy to answer!
What are the busiest times of day, the busiest days of the week?
I used the phone number in an advertisement, did it bring in any results?
What is the average call duration?
As a business owner, you can see all your statistics, just like in Google Adwords. If you put them side by side you might see some interesting information on how to advertise even better!
Let our colleagues set up your phone number the way you want it. You can then easily make changes yourself or let us do it so you don't have to worry about it anymore!
An enormously successful marketing campaign? Free publicity in national media? A successful Google Ads campaign? Commendable reviews on a comparison site? No problem!
There may be times when you have more callers than staff available on the phone. These call peaks are easily handled by the call queues, a great feature for every Belfabriek customer.
"This call may be recorded to ensure the quality of our service." Those calling a business number regularly hear a similar announcement. Chances are that these numbers are hosted by Belfabriek.
Your daily, weekly or monthly call statistics overview conveniently in the mail. Included with your telephone number, of course.
Calls to your virtual telephone number are automatically put through to your current phones. These can be landline, mobile or VoIP. You can change the destination number whenever and as often as you like.
You never have to miss a call, even if all your colleagues are busy, the queue is too long or you are unable to pick up for other reasons.
Your company number is a virtual number. This means that every incoming call is redirected to another telephone. This can be every landline or mobile phone.
Are there callers that you would rather not give access to a certain number ? You can easily block them with the call filter function. This way you keep your phones free for the callers that are important.
Delivering telephone calls nationally or in other countries? No problem!
Our IVR platform can distribute hundreds of simultaneous calls across all branches in one or more areas.
Your customers would prefer to have someone on the line asap. Not every colleague knows how to answer every question. With a phone choice menu, you put callers through to the right person as quick as possible.
Many entrepreneurs have multiple numbers for multiple purposes or web shops. In such a case, it is useful to know at the beginning of a conversation which telephone number is being called!
You choose a telephone number mainly to optimise the accessibility of your company. You want to answer more callers and be of better service to them. But how do you know whether you are achieving the intended goals? Our statistics.
For short messages to your customers SMS are an excellent medium. But how do you send them to large groups? The SMS tool from the Belfabriek is a real godsend.
Do you want to grant access to your business telephone number only to a certain group of contacts? With a VIP whitelist you ensure that the lines remain free for whom your telephone number is intended.
Flexible switching of end destinations via your own website using a webhook
“Thank you for calling…” is usually the first thing you hear when you call a professional organization.
As a customer of Belfabriek we also program custom made phone services. Think about what you want and we will build it for you on our IVR platform !
With a virtual call centre you make sure that callers are distributed fairly and evenly among available colleagues, at home, in the office or anywhere else.
A phone system that works for all your colleagues: in the office, at home or on the road !Try now!
A pre-configured device for a plug 'n' play experience
Receive and make business calls on your existing mobile phones
Manage all numbers and connections online
Set yourself as available or unavailable to receive phone calls
Your calls directly to your cell phone