The step to the Netherlands market is a small one; The Dutch speak English well and willingly. The Netherlands has even ranked number #1 for English profiency among countries where English is not the official language, multiple times the last few years.
The Netherlands is also home of the biggest port in Europe: Rotterdam. And the third biggest airport: Schiphol Amsterdam. Traditionally, import and export have been very important for the Dutch economy. The Dutch are used to trading with different countries, cultures and languages for centuries. Holland can be considered the mainport of Europe. This makes Netherlands the perfect headquarter for conducting business in Europe. Especially now London has become less connected in this regard due to Brexit.
Netherlands number without a Dutch branch
Belfabriek is your partner when it comes to Dutch phone numbers. As you might have guessed by our name, we are actually a Dutch company. We have been a virtual phone number specialist since the year 2000. With over 2 decades of practical experience registering all types of phone numbers for our clients, rest assured that we can help you buy your ideal Netherlands phone number. These virtual numbers do not require a Dutch office or fixed telephone connection in the country.
Instead, virtual numbers instantly redirect your callers to the phone number you specify: your office or your smartphone, for example. But forwarding to another Dutch number is also possible.
Your Dutch customers will appreciate it if you use a telephone number in their country. It shows your interest and commitment and brings you just that little bit closer to your new market. Below we will elaborate on the different types of phone numbers that can be registered in Holland.
At Belfabriek you can request different virtual phone numbers. Below you can find an overview of these types of virtual numbers and what their most obvious features are. What applies to all numbers is that they are virtual and for that reason don't need any hardware to function. It is therefore not necessary to purchase telephone equipment since the calls can come in via the internet. It is also possible to forward the calls to mobile phones.
If you want to assist your clients without them having to pay, you need to use 0800 numbers. This will ensure, amongst others, that your clients will get a positive impression of your company. They will not feel hindered in any way to call the customer service when there are no costs involved. This option is therefore very customer-friendly.
You can request 0800 numbers that match your brand name. On mobile devices, three or four letters are placed per digit. For example, ABC under the digit 2, TUV under the digit 8 and so on. You can use that combination to develop a personal phone number. For example, 0800-BELFABRIEK will then be 0800-2353227435. Together with Belfabriek, you can see to what extent your idea is still available. Contact our support, and let us help you register your ideal, easy to remember phone number. Why settle for a difficult phone number?
With 0900 numbers it works the other way around. Here the customer does pay a rate when they call your customer service. You can determine the level of this rate yourself, up to €1,60 per minute.
If you are able to get many customers to call you this way, you will also make a nice profit. By the way, Belfabriek does not only give you freedom in the amount of the fee, but also in the flexibility to change the amount to be paid.
When we talk about 085 numbers, you can see them as numbers that look like landline numbers, but which you can just answer with your mobile phone. The numbers are easily forwarded there. This option is a common solution for webshops that do business exclusively via the internet. 085 phone numbers are considered national. They are not tied to any city or region in The Netherlands. So with this number you will have appeal to all parts of the Netherlands, from the deep south of Limburg all the way up to the high north of Groningen. The rate for callers is the same though as calling to a local landline number. What's more: It is good to know that Dutch 085 phone numbers can even be called by customers from outside The Netherlands. So in principle, even British, Belgian or German potential customers can reach you though this phone number. However, truth be told, it is unlikely a German will call a Dutch 085 phone number, but in theory it is possible.
Larger companies often need multiple numbers. Think of different branches, or for example a company with many different departments. In such cases, you can activate a series of similar numbers that resemble each other and thus match, giving your company a professional image. In total, you can register up to a hundred different numbers within the same range.
A great advantage is that when you select a range, similar numbers will also be available to you in the future, even if you do not activate them immediately. Suppose you activate thirty telephone numbers within a range and want to add ten more at a later date. Normally, this could mean that the next ten numbers are already taken, but this will not be the case when you close a series, which means that you can add extra numbers to the series without any problems.
Of course, nice series are only available in limited numbers and maybe the series you like the most have already been given away. If this is something you are seriously considering for your company, it is wise to get started as soon as possible. In all other regards 088 phone numbers have the same characteristics as aforementioned 085 phone numbers: national phone numbers that can be a called at local rate.
In principle we can register a phone number of any city in The Netherlands. In our experience the most popular among our Dutch customers are:
020 phone numbers (Amsterdam area) 010 phone numbers (Rotterdam area) 070 phone numbers (The Hague area) 030 phone numbers (Utrecht area) 040 phone numbers (Eindhoven area) 050 phone numbers (Groningen area)
This list is in no particular order. Beware: regional phone numbers are kind of a contentious subject. Especially between Rotterdam 010 and Amsterdam 020. There is kind of a rivalry between these cities. Some Rotterdam inhabitants are even known to avoid saying 'Amsterdam', because they loathe it that much they will just instead refer to '020'. If Rotterdam is one of your most important customer bases, then sharing a 020 phone number with them, will not be best received. Instead you could pick a more neutral phone number like earlier mentioned 085. In this way you are certain that you will not set bad blood in some parts of The Netherlands. If you only operate in and around Amsterdam, then a 020 phone number is a good choice though.
Generous package of useful extras
Whichever of these types of Dutch telephone number you choose, you will enjoy the benefits of our Interactive Voice Response platform. The IVR is feature-rich, instantly routing callers to the destination number you specify, as well as playing messages and logging keystrokes.
The Belfabriek IVR is at your complete disposal, no matter which Dutch number you register. At no extra cost, you enjoy features that other providers shamelessly charge you tens of euros extra for. Per month.
Real-time call statistics
The 'nerve centre' of your Dutch number is My Belfabriek. This online dashboard allows you to change all kinds of settings - unlimited and free of charge. You can also see your call statistics in real time, so that you can make decisions about your staffing or call texts based on how busy you are. You can choose to receive a daily, weekly or monthly overview of the statistics.
Are you receiving more calls than your staff can handle? This function places callers in order of arrival in a virtual queue. In the meantime, a soothing music track or a voice message of your choice plays (recorded by yourself, if necessary).
Digital answering machine If people have to wait in the queue for a very long time, or call after closing time, this function is indispensable. The digital answering machine lets callers record a message and gives them the idea that action is being taken despite your temporary unavailability. Tip: in the accompanying message text, tell the caller what you will do after listening to this voicemail. If you want to call the customer back, the caller's phone number is already at hand in the e-mail!
Call menu A call menu enables callers to put themselves through to the right employee or department. You have probably come across such a menu: "To place an order, press 1. For maintenance and repairs, press 2. For questions about your invoice, press 3.
This is just one example, as you determine the structure of your selection menu and how many levels it may have. You can record the message texts for this menu yourself, but for maximum effectiveness you can hire a Dutch voice actor or actress. We can also help you with this.
These are just a few of the features, options and settings you get with your Dutch number. In summary, we want to offer you maximum control over your telephone number so that you can give your customers the most pleasant telephone experience. All this at clear rates with no surprises.
Buy your Dutch phone number at Belfabriek
With the right Dutch phone number, you will create the perfect look and feel and be easily accessible for your customers in Holland. At the same time, it is not (yet) necessary for you to have an office in the country. Add those advantages to our generous package of extra features, and your choice of Belfabriek is a no-brainer.
So don't wait any longer, take advantage of your visit to this website now. Registering a Dutch number is easy and done in no time. Choose the best telephone number from our collection of numbers.
If you do not see the number of your choice, or if you have any questions, please contact our customer service by phone, e-mail or contact form. Our English, German, Spanish and Dutch speaking customer service will be happy to answer them.