Talkdesk

Description

Talkdesk is a leading browser-based contact center solution that helps companies around the world develop stronger customer relationships. Trusted by Box, Shopify, and thousands of other leading customer-centric companies, Talkdesk supports employees with a 360-degree view of a customer.

With the Talkdesk solution, businesses can:

• have more personalized conversations with customers and prospects;

• improve team productivity and efficiency;

• make data-driven decisions to improve business KPIs.

Talkdesk offers seamless integration with business tools such as Salesforce, Zendesk, Slack, Desk.com, and more than 20 other leading applications. With hundreds of customizable features, including automated workflows, live reporting, and skills-based routing, Talkdesk provides the ideal contact center solution for businesses of all sizes.

What kind of companies is Talkdesk suitable for?

All sizes of companies, from SMEs and large companies.

Company details Talkdesk

Founded: 2011
Headquarters: San Francisco