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Zendesk Talk
Zendesk Talk is an integrated voice solution that syncs with all other customer service channels.
Description
Zendesk Talk is an integrated voice solution that syncs with all other customer service channels. It allows you to see customer information right away and offers advanced call transcriptions, redaction, and quality assurance capabilities. Customers can request a callback instead of holding in the queue + much more!
What kind of companies is Zendesk Talk suitable for?
All sizes of companies, from SMEs and large companies.
Company details Zendesk
Founded: 2007
Headquarters: San Francisco, U.S.
Frequently Asked Questions
Yes, it is possible to register your business phone number(s) at Belfabriek and connect it to your existing Zendesk Talk set-up.
Contact us to discuss your situation and how we can help you set up an ideal telephony solution for your company.
None.
No.
Zendesk Talk offers support via e-mail, phone, and chat.
Send us a message!
Fill in the form and we will contact you soon!
Satisfied Belfabriek telephony customers:
Activate your own numbers:
Phone System:
Call with:
Included features:
- Functions overview
- Call filter
- Call overflow handling
- Call recording
- Call statistics
- Caller queue
- Central Branch Phone Number
- Change destination
- Direct forward
- International telephony
- Phone menu
- SMS sending tool
- Statistics by e-mail
- Text to Speech speechbot
- VIP Whitelist
- Virtual callcenter
- Voicemail
- Webhook
- Welcome message
- Whisper